By 2025, nearly 2 billion people globally are expected to be users of mobile POS (point-of-sale) systems.
Is your business still using a cash register and card reader? If you and your employees have an affectionate pet name for your cash box, you’re likely already behind the times.
Streamlining your business is hard work. There are so many other pressing problems to take care of that you don’t have time to think about adding a loyalty program or mobile ordering.
You’re saying you don’t have time to make your customers happier and you and your employees’ lives easier?
Updating your point of sale system means investing in how you interact with your customers and how you conduct business with them. It’s an investment you want to be making.
It sounds daunting, but keep reading for three tips on POS integration to help you get started today.
1. Determine What Functions You Need
Start by taking a look at your current POS system and list out all the features it has and what you’d like it to have.
Be honest. Those customers that come in and ask if you have a loyalty program? That’s customer demand right there.
Has someone mentioned it would be nice if they could order ahead of time for pick up? Write that down, too.
Maybe you heard from your employees they wish keeping track of inventory was easier. Modern POS systems can accomplish that and compile a suggested order list for you.
2. Look at Price and Flexibility
Now that you know what features you’d like your point of sale to have, it’s time to shop around.
This will take time. The POS industry is booming and countless companies will vie for your attention. Each one will claim to have the best service, but only you know what you need.
A business focused on seamless POS integration will have a month-to-month price plan you can cancel at any time, or offer a one-time purchase discount.
They’ll also offer a trial period for you to use their software and/or hardware. Use this as an opportunity to make note of what you liked or didn’t like about their service and take those with you as you shop around.
3. POS Integration: Knowing the Pitfalls
Even when you finally decide and select a POS system, issues still can arise.
Maybe you encounter a problem with certain credit card merchants that you didn’t see during your system’s trial period. Maybe you want it to only email new customers after they make their first purchase, not every customer every time.
Either way, there are a ton of unforeseen issues that can come from the integration process. If you’re interested in learning more you can read about them in this article.
Ready to Select a POS system?
Deciding to pursue a new POS integration means you’re investing in your business and the people whose lives are involved in it.
Did you find these three tips useful? If you want more advice for business owners like yourself, be sure to check out the rest of the business section in our blog!